Last Updated: 02/06/2026

QB Swift Limited (“QB Swift Limited,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, qbswiftlimited.com, and any related services, forms, product pages, checkout pages, support communications, and customer enquiries.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you may have regarding your personal information.

1. Company Information

QB Swift Limited
8/F, China Hong Kong Tower,
8-12 Hennessy Road,
Wan Chai, Hong Kong

Billing Email: billings@qbswiftlimited.com
Support Email: support@qbswiftlimited.com
Phone: +852 9854 7967
Website: qbswiftlimited.com

2. Information We Collect

We may collect the following types of information when you visit our website, submit a form, place an order, request support, or contact us:

• Name
• Email address
• Phone number
• Billing details
• Business or company information
• Service or product enquiry details
• Order information
• Communication history with our team
• Website usage information
• IP address, browser type, device type, and general location data
• Payment-related information processed through our payment providers

We do not intentionally collect more personal information than is necessary to provide our services, process enquiries, manage orders, and support customers.

3. How We Collect Information

We collect information when you:

• Fill out a contact form
• Submit a support request
• Place an order or request product/service information
• Communicate with us by email, phone, or website form
• Use our website, cart, checkout, or account-related pages
• Interact with cookies, analytics tools, or website security tools

4. How We Use Your Information

We may use your information to:

• Respond to your enquiries
• Provide QuickBooks-related plan guidance and support
• Process orders and billing requests
• Manage customer accounts and service requests
• Send order updates, support responses, and service-related communication
• Improve our website, services, and customer experience
• Prevent fraud, misuse, spam, and unauthorized activity
• Maintain website security
• Comply with legal, tax, regulatory, and business record requirements

5. Payment Information

When payments are enabled on our website, payment details may be processed by third-party payment providers. We do not store full card numbers or sensitive payment authentication details on our website unless expressly required for lawful business or compliance purposes.

Payment providers may collect and process payment information according to their own privacy and security policies.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember basic user preferences
• Support cart, checkout, and account functionality
• Improve website performance
• Understand visitor behaviour through analytics
• Support security and spam prevention

You can control or disable cookies through your browser settings. However, disabling cookies may affect some website features, including cart, checkout, forms, or account-related functionality.

7. Sharing of Information

We may share limited personal information with trusted third parties only when necessary, such as:

• Website hosting providers
• Email and SMTP service providers
• Payment gateway providers
• Security and anti-spam tools
• Analytics providers
• Customer support tools
• Professional advisors, where required
• Legal or regulatory authorities, where required by law

We do not sell your personal information.

8. Third-Party Services and Links

Our website may include links to third-party websites, services, or software providers. We are not responsible for the privacy practices, content, accuracy, or policies of third-party websites.

When you leave our website, your activity is governed by the privacy policy and terms of the third-party website or service you visit.

9. Data Security

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including:

• Responding to enquiries
• Managing customer support
• Processing orders and billing
• Maintaining business records
• Meeting legal, tax, accounting, and compliance obligations
• Resolving disputes or enforcing agreements

When information is no longer required, we may delete, anonymize, or securely archive it.

11. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, where applicable
• Object to certain types of processing
• Request restriction of processing
• Withdraw consent, where processing is based on consent
• Ask how your information is used, stored, or shared

To make a privacy-related request, contact us at support@qbswiftlimited.com.

We may need to verify your identity before responding to certain requests.

12. International Data Transfers

Because we may use service providers, hosting providers, email systems, analytics tools, or payment processors located in different countries, your information may be processed outside your country of residence.

Where required, we take reasonable steps to ensure that appropriate safeguards are used for the protection of personal information.

13. Children’s Privacy

Our website and services are intended for business users and adults. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact support@qbswiftlimited.com, and we will take appropriate steps to remove the information where required.

14. Marketing Communications

We may send service-related emails, order updates, support responses, or important website notices.

If we send promotional emails in the future, you will be able to opt out by following the unsubscribe instructions in the email or by contacting us.

15. QuickBooks and Intuit Disclaimer

QuickBooks and Intuit are trademarks or registered trademarks of Intuit Inc. QB Swift Limited is an independent service provider and is not Intuit’s official website unless expressly stated.

Any QuickBooks-related guidance, setup support, or product assistance provided through this website is offered independently by QB Swift Limited.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations.

Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted means you accept the updated Privacy Policy.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

QB Swift Limited
8/F, China Hong Kong Tower,
8-12 Hennessy Road,
Wan Chai, Hong Kong

Support Email: support@qbswiftlimited.com
Billing Email: billings@qbswiftlimited.com
Phone: +852 9854 7967